# What if I purchased my item from another retailer?

> Olive & June is happy to take orders back for a full refund of the products within 30 days of receiving them. Please reach out to us with any questions about...

Source: https://olivejune.kustomer.help/en_us/what-if-i-purchased-my-item-from-another-retailer-ByUpbDEMu

Last updated: 2026-03-06T02:28:23.320Z

We’re always happy to help with tips and troubleshooting, but returns and exchanges are handled directly through the retailer. 

If you purchased your item from one of our authorized retailers, please contact them directly for assistance. Our Customer Experience Team is unable to refund or replace any items sold through other authorized retailers.